The Telephony Issue - updated

To all the detractors of NZ Telecom.  Hang your heads in shame!  In less than four hours Telecom managed to only give me one pleasant but practically unintelligible Phillipino woman to converse with.  I had the phone on speaker-phone so Judy could listen to it all...  After that I was assisted by very helpful New Zealanders (one male and one female) who walked me through the process and the countless questions to establish that I was who I said I was.  After that irritating admin' stuff - plain sailing. 

In short, I had my phone line and broadband transferred and working by later that afternoon.  What could I say but TELECOM ROCKS!! 

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